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Google LLC

Kirkland, Washington

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Google LLC

San Bruno, California

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Presidio Trust Logo
Presidio Trust

San Francisco, California

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Foundation Systems Engineering

Knoxville, Tennessee

University of Illinois Urbana-Champaign

Urbana, Illinois

Clemson IE

Clemson, South Carolina

Jefferson Labs

Newport News, Virginia

City of West Jordan

West Jordan, Utah

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T-Mobile

Bellevue, Washington

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CH Engineering, PLLC

Raleigh, North Carolina

Kruger Family Industries

Portage, Wisconsin

University of Illinois Urbana-Champaign

Urbana, Illinois

City of Bozeman, MT

Bozeman, Montana

Texas A&M University, Mays Business School

College Station, Texas

Sidel, Inc.

Allentown, Pennsylvania

Orlando Utilities Commission Logo
Orlando Utilities Commission

Orlando, Florida

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23andMe

South San Francisco, California

Durham, NC Logo
Durham, NC

Durham, North Carolina

GreatAmerica Financial Services Logo
GreatAmerica Financial Services

Cedar Rapids, Iowa

University of Illinois Urbana-Champaign

Urbana, Illinois

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InterVISTAS Consulting

San Mateo, California

Tlingit Haida Tribal Business Corporation/KIRA - Rock Island Arsenal Logo
Tlingit Haida Tribal Business Corporation/KIRA - Rock Island Arsenal

Rock Island, Illinois

Florida Atlantic University

Boca Raton, Florida

Delon Hampton & Associates Logo
Delon Hampton & Associates

Silver Spring, Maryland

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Chief Customer Officer
NATURE AND SCOPE:  The Chief Customer Officer is responsible for the customer service functions of the utility including customer contact and call centers, meter to cash process, key accounts, and customer programs.  The CCO is responsible for leadership, innovation, governance, and management of the company's operational and strategic plans for customer care functions.  LEVELS OF POSITIONS/DEPARTMENTS/WORK GROUPS SUPERVISED/DIRECTED:  Leads functional teams for the areas of contact and call centers, meter to cash process, key accounts, field services, metering, and customer programs.  ESSENTIAL DUTIES (Direct and/or Delegated):  Effectively leads cust


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