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SMUD - Sacramento Municipal Utility District Logo
SMUD - Sacramento Municipal Utility District

Sacramento, California

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Coachella Valley Water District

Palm Desert, California

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Fairfax County Government

Fairfax, Virginia

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Virgin Islands Water and Power Authority Logo
Virgin Islands Water and Power Authority

St. Thomas, U.S. Virgin Islands

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Indiana Municipal Power Agency

Carmel, Indiana

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ascena Logo
ascena

Columbus, Ohio

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Iwaki America Logo
Iwaki America

Holliston, Massachusetts

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Stein Eye Institute, UCLA

Los Angeles, California

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Wayne State University

Detroit, Michigan

Centro de Tecnologia Canavieira -USA site Logo
Centro de Tecnologia Canavieira -USA site

St Louis, Missouri

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Orion Marine Construction

Tacoma, Washington

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Metrolink

Pomona, California

King County Metro Transit

Seattle, Washington

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Stillwater Sciences

Los Angeles, California

Agri Drain Corp. Logo
Agri Drain Corp.

West Des Moines, Iowa

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Virginia Tech

Blacksburg, Virginia

DAMA Consultants, Inc

Chicago, Illinois

Wayne State University Logo
Wayne State University

Detroit, Michigan

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City of Raleigh

Raleigh , North Carolina

UCSF

San Francisco, California

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Chief Customer Experience Officer
PURPOSE OF POSITION The Chief, Customer Experience Officer will oversee the strategic planning, development, and implementation of the SCRRA’s communication and marketing plans, campaigns, and activities to align with the Agency’s vision and goals. This position will be responsible for bringing the Agency’s message to the public, driving public awareness, and increasing ridership. Additionally, this position will provide oversight and leadership for SCRRA’s Customer Experience Unit, which includes Customer Relations. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives general oversight from the CEO and Board of Directors.


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