Overview: The position is directly responsible for the profitability and reputation of the Region.  This position works closely with Project Managers, Clients and Vice Presidents to assure deliverables are completed on-time, on-budget, meets quality standards and the expectations of the client.  

• Responsible for overall project direction, including interface with State Department of Transportation managers, subcontractors and the motoring public.?  
• Responsible for overall regional project operations development and execution, including annual budget, resources, and performance outcomes. 
• Develops program improvements and administrative work plans for highway infrastructure maintenance and incident management. 
• Oversees multi-disciplinary project staff, including local employee performance evaluations, hiring and staff retention programs, and local human resource requirements. 
• Provides Quality Assurance and Quality Control programs to various infrastructure roadway maintenance project operations  
• Coordinates communications and meetings with State DOT and other agencies regarding project status and performance of work. 

The KPI’s  (Key Performance Indicators) below show the main responsibilities to focus on for this position. Within each of these areas you may be given specific and measurable KPI’s.  

KEY PERFORMANCE INDICATORS. 

1. Operational Excellence 
2. Financials 
3. Client Satisfaction 
4. Safety Risk Management 
5. Business Development 
6. Project Mobilization/Startups 
7. Jorgensen Employee Development (JED) Program 
8. Promote and Implement Division Initiatives 

The Regional Manager is responsible for the oversight in the following areas for multiple projects.   

1. Understanding of Project Scope of Services 
2. Contract Requirements / Performance Standards 
3. Organizational Structure and Staffing Allocation 
4. Zones of Operation 
5. Work Plans and Budgets (Monthly, Annual) 
6. Fleet Management  
7. Equipment Resources (Equipment / Tools) 
8. Reporting (Internal / External) 
9. Partnering Programs (All stakeholders) 
10. Inventory Management 
11. Quality Control / Quality Assurance Program 
12. Training / Professional Development Program 

The Regional Manager is responsible for maintaining and building the reputation of the company in their local marketplace as a leader in the maintenance field. As a member of the management team, the Regional Manager is expected to lead by example when conducting business for the company.  The Regional Manager is expected to encourage/enforce these values to his/her staff at all levels.