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Illinois Department of Transportation

Springfield or Chicago, Illinois

City of Greeley - Greeley, CO

Greeley, Colorado

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A&F Engineering Co., LLC Logo
A&F Engineering Co., LLC

Indianapolis, Indiana

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Chemours

Fayetteville, North Carolina

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Excel Linen Supply

Kansas City, Kansas

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City of New Braunfels

New Braunfels, Texas

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Northshore Utility District

Kenmore, Washington

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A&F Engineering Co., LLC

Indianapolis, Indiana

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Metrolink

Pomona, California

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Emtec Consulting Engineers

Ronkonkoma, New York

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Alameda, California

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Rural Innovation Strategies

Santa Fe, New Mexico

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The Dyson Corporation

Painesville, Ohio

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The Hong Kong Polytechnic University, Department of Industrial and Systems Engineering

Hong Kong, Hong Kong, China

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Source Advisors

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Mason County PUD No 1

Shelton, Washington

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Nemera

Buffalo Grove, Illinois

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The Hong Kong Polytechnic University, Department of Industrial and Systems Engineering

Hong Kong, Hong Kong, China

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Water-Right (an A.O. Smith Company)

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Eurofins/TestOil

Strongsville, Ohio

Oregon Department of Transportation

The Dalles, Oregon

San Francisco Public Utilities Commission (SFPUC)

San Francisco, California

University of California, Agriculture and Natural Resources

Merced, California

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Chief Customer Officer
NATURE AND SCOPE:  The Chief Customer Officer is responsible for the customer service functions of the utility including customer contact and call centers, meter to cash process, key accounts, and customer programs.  The CCO is responsible for leadership, innovation, governance, and management of the company's operational and strategic plans for customer care functions.  LEVELS OF POSITIONS/DEPARTMENTS/WORK GROUPS SUPERVISED/DIRECTED:  Leads functional teams for the areas of contact and call centers, meter to cash process, key accounts, field services, metering, and customer programs.  ESSENTIAL DUTIES (Direct and/or Delegated):  Effectively leads cust


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