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Pacific Watershed Associates, Inc. (PWA) Logo
Pacific Watershed Associates, Inc. (PWA)

Humboldt County or Sonoma County, California

Pacific Watershed Associates, Inc. (PWA) Logo
Pacific Watershed Associates, Inc. (PWA)

Humboldt County or Sonoma County, California

Salas O'Brien

Nationwide

Orange County Utilities Solid Waste Division Logo
Orange County Utilities Solid Waste Division

Orlando, Florida

Structural Rehabilitation Group, LLC Logo
Structural Rehabilitation Group, LLC

Gaithersburg, Maryland

Michelle Woodard-Smith

Orlando, Florida

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U.S Food and Drug Administration, Center for Devices and Radiological Health Logo
U.S Food and Drug Administration, Center for Devices and Radiological Health

Silver Spring, Maryland

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Merced Irrigation District

Merced, California

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Merced Irrigation District Logo
Merced Irrigation District

Merced, California

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National Cancer Institute, National Institutes of Health

Rockville, Maryland

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Yuba County

Marysville, California

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City of Anaheim Human Resources

Anaheim, California

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New Holstein Utilities (WI)

New Holstein, Wisconsin

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ACHD

Boise, Idaho

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Marquette University

Wisconsin

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University of Maryland Medical System

Linthicum Heights, Maryland

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County of Sonoma

Santa Rosa, California

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Taylor Engineering

Destin, Florida

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Kimberly-Clark

Chicago, Illinois

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CDM Smith

Lansing, Michigan

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Merced Irrigation District

Snelling, California

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CDM Smith

Portland, Oregon

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Turlock Irrigation District

Turlock, California

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Binghamton University

Binghamton, New York

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Eugene Water & Electric Board

Eugene, Oregon

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Chief Customer Experience Officer
PURPOSE OF POSITION The Chief, Customer Experience Officer will oversee the strategic planning, development, and implementation of the SCRRA’s communication and marketing plans, campaigns, and activities to align with the Agency’s vision and goals. This position will be responsible for bringing the Agency’s message to the public, driving public awareness, and increasing ridership. Additionally, this position will provide oversight and leadership for SCRRA’s Customer Experience Unit, which includes Customer Relations. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives general oversight from the CEO and Board of Directors.


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