As an Operations Research Scientist, you will be responsible for overseeing the implementation and support of advanced route optimization software systems for Pickup and Delivery Operations of LTL industry You will also be involved in consulting engagements for clients Act as an SME for Optym software in first and last-mile operations for trucking industry Customer relationship management First line of support to users Serve as a liaison between customers and product developers Ensure the solution adoption of products, working with end users Create and manage project plans including release plans and deployments Maintain and manage customer-specific Service Level Agreements (SLAs) Assist with training
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