Operations Manager

Morrison-Maierle has an exciting opportunity in our Helena, Montana office for an Operations Manager. This individual will work collaboratively in leading one of our larger offices in all aspects including project delivery, business development, personnel management, and financial performance. This is a senior-level position reporting to our Chief Operating Officer, and serving as a member of the Senior Management Team. Depending on skills and interests, this individual will be involved in other company-wide initiatives and projects and be in a position to take on additional responsibility and roles in the future.

Morrison-Maierle is an employee-owned company offering professional opportunities and lifelong benefits— it is a place you can build and grow a career. We prize candidates who live our core values of integrity, commitment, respect and excellence. The person in this position will help us to deliver on our core purpose: creating solutions that build better communities. If you want to apply your skills, learn and grow in a collegial environment, tackle challenging work, and deliver results through leading a talented team we want to hear from you.

 As a regional firm anchored in the western United States, Morrison-Maierle has approximately 300 employees and is currently ranked within the Engineering News Record’s “Top 500 Design Firms.”

Opportunity

This position assumes the responsibility to plan, organize, direct, coordinate and supervise all of the activities (business and technical) of a Morrison-Maierle office in collaboration with Market Group Leaders.

Specific responsibilities include:

• Supports and leads activities to achieve Morrison-Maierle’s Core Values, Core Purpose, and Vision.
• Assumes responsibility for the financial performance and success of the office. Prepares the office revenue plan; monitors financial reports, and takes appropriate action with staff and Project Managers to ensure projects are completed on schedule and within budget; consults with Market Group Office Leaders and Project Managers to meet goals for work in process, utilization, labor multipliers, and accounts receivable.
• Communicates with and directs staff on business development, project schedules, staffing capacity needs, new work, client relations, personnel issues, financial results, equipment, facility and organizational needs.
• Establishes and monitors Quality Assurance and Risk Management procedures for projects assigned to the office.
• Performs as Client Service Manager and Project Manager as necessary.
• Initiates, manages and assists in building client relationships including maintaining, expanding and enhancing existing client relationships, forging new relationships with prospective clients and securing profitable new work.
• Provides general supervision of Project Managers and verifies Project Managers are executing projects in accordance with company policies and standards.
• Oversees office recruiting; participates in the firm’s salary administration and evaluation programs; arranges for training programs; initiates and directs orientation and termination procedures.
• Facilitates regular office management team meetings to review internal operational issues; facilitates monthly or bi-monthly meetings with entire office or specialty groups as necessary. Communicates with all staff assigned to office as appropriate, regarding administrative, organizational, financial and related matters.
• Participates in Corporate meetings and supplemental assignments related to strategic initiatives, Project Delivery and office management.
• Works directly with Corporate staff, Operations Managers and Market Group Leaders to coordinate and resolve issues related to staffing, project delivery, business development, information technology, human resources, and other financial and operational issues affecting the office and the company.
• Ensures all staff have formal and informal opportunities to receive career mentoring and guidance, actively works with supervisors to ensure employee check-ins are occurring on a frequent basis to provide feedback about job performance, facilitate working relationships, and promote communication, and ensures salary and incentive reviews are fair and consistent within the office and provides the highest levels of performance with the greatest rewards.
• Active in professional, civic and community affairs that will enhance the image of the company.