Individuals in this position are part of a team that is responsible for the daily monitoring and verification of adherence to customer specifications. This includes analyzing incoming materials, work in progress, and finished product to ensure all materials meet established quality standards. Use data collection, and testing of coated products to insure optical, cosmetic and physical integrity. Work closely with the team to prevent, detect, communicate and act on product defects.
Expected Outcomes/Job Functions:
Champions daily/shift quality program with the production team.
Conduct process observations audits throughout each shift, ensuring that employees are following prescribed procedures to produce consistent, high quality products. Also ensure processes are running according to documented parameters.
Monitor product quality throughout the shift, ensuring that customer requirements and specifications are met. Understand customer’s specifications for each product type or job and clearly communicate those to the team. Provide feedback to management on process/product audits and test results.
Recognize report and act on any defects or quality issues, providing feedback to Team Supervisor and other team members on quality issues that arise. Provide feedback on quality issues for the MDI boards.
Correctly set up and operate appropriate testing and measurement equipment for cosmetic, optical, and physical properties following established procedures and timelines to ensure product meets Customer Specifications. Check calibrations and troubleshoot equipment as needed.
Conduct quality tests as defined and record and maintain product records data files on the computer and other record keeping formats.
Interact and support the Process Engineers and the team in root cause investigation of troubleshooting and quality issues.
Assist in investigation and corrective action for customer complaints and resolution process for RMA’s.
Assist in development of work instructions, training and certifying team members and assisting in special projects.
Conduct incoming material inspections;
Perform material review using established quality specifications on nonconforming material to determine the disposition of defective incoming material, work in process, and finished product. Disposition materials as needed.
Willingness to work flexible hours, including overtime and night shift, as needed.
Support other functional departments in Lean Sigma process improvement efforts.
The above responsibilities represent the major tasks assigned to incumbents in this job title. They are not intended to be an exhaustive list of all tasks. Therefore, on occasion, incumbents may perform other related tasks.
Demonstrated ability to interact and coach other team members on behaviors that impact product quality.
Demonstrated ability to use analytical equipment and computers.
Associates degree in technical field desired and/or two years’ work experience in manufacturing
Familiarity with Lean Manufacturing and Six Sigma Quality systems preferred.
Ability and willingness to lead and motivate others in a positive manner, including coaching others to follow work instructions, achieve standards and reach team goals.
Demonstrated ability for detail orientated work and organization.
Computer skills and working knowledge of Excel, Word, and Outlook and the ability to maintain electronic quality records.
Strong math aptitude. Ability to understand and calculate percentages, averages and metric and fraction conversions.
High sensitivity to quality and on time delivery of materials.
Demonstrated ability to work and cross train in a team environment. Ability to work independently with minimal supervision.
Ability and willingness to learn, understand, and follow documented work procedures.
Ability and willingness to learn and understand all production jobs.
Demonstrates by example commitment to Safety Culture and Lean/Continuous Improvement Efforts.
Sensitive to other cultures/backgrounds, able to work in a multi-cultural workplace.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions.
The noise level in the production environment is usually loud. While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is occasionally exposed to vibration and risk of electric shock. Production Environment includes varying temperatures (heat and cold).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For specific lifting, pushing and pulling thresholds for this position, please see HR.
While performing the functions of this job, the employee is regularly required to sit, stand, walk, talk, and hear. The employee is frequently required to use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. The employee may occasionally lift and/or move up to 30 pounds. Vision requirements include close vision, color vision, and the ability to adjust focus.
The position routinely requires verbal and written communication in English in order to complete the daily business requirements. Verbal communications include, but are not limited to: team meetings to discuss daily department requirements, work instructions to team members, presentations to management or customers, project meetings with peers and management, communications with peers and management, and safety instructions and training. Written communications include, but are not limited to: department paperwork, projects updates, safety walkthroughs, purchase orders, continuous improvement projects, and communications with peers, customers, and management.
Tru Vue is a subsidiary of Apogee Enterprises. We provide value-added glass and acrylic products for custom framing and museum fine arts markets. Tru Vue sets the standard in high-performance glazing that enhances and protects. From design and conservation in custom frame shops, to museums and galleries across the globe, to anti-reflective custom coatings for commercial applications, Tru Vue is known as a leader and innovator in the protection and conservation of all things framed and displayed.
WHY TRU VUE?
We recently asked our employees this question. The most common response was simply "it's a great place to work." Tru Vue is a company where you can have an impact from day one. It is small enough to feel entrepreneurial but large enough to provide significant support and resources. As a Tru Vue employee, you will have many opportunities to expand your skills and knowledge through hands-on experience as well as formal training and development programs. You will work with a team that believes in our products and is passionate about customer service. We take pride in having the best talent in the industry. If you are flexible, self-motivated, and care about customers; please consider joining our team.
Tru Vue is an Equal Opportunity and Affirmative Action Employer