Support quality system processes to maintain quality system compliance and effectiveness throughout the value stream from supplier through design/manufacturing and to the customer.
Major Responsibilities - reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Be a safety role model. Engage with employees, supervision and management to create and promote a safe work environment. Always work first to engineer safety into our work processes.
Work to meet your personal and department quality KPIs. Monthly, investigate and provide root cause analysis to the Director of Quality when KPIs are not met. Implement approved countermeasure corrective actions.
Actively engage with all of Dexter to support our Lean Transformation, deploying Lean Tools to improve employee safety, processes and decrease cost.
Ensure customer quality requirements are communicated internally and through the supply chain.
Support customer requests for information, to include regulatory (REACH, RoHS, similar) information; coordinate with Sourcing as necessary.
Lead quality system processes, including MRB/DMR, RMA, CAPA, internal audit, and other as assigned.
Support process qualification activities as assigned.
Support design qualification activities as assigned.
Complete other tasks as assigned or required.
How This Position Contributes to the Effectiveness of the Quality Management System
This role supports the effectiveness and suitability of the Quality Management System throughout the entire value stream. Failure to maintain suitable and effective systems may result in customer dissatisfaction and poor quality at a higher cost to Dexter.
Education, Experience & Certifications
Bachelor’s degree required in STEM field.
ASQ Certified Quality Engineer required.
ASQ Certified Quality Auditor preferred.
Lean Six Sigma certification preferred.
2+ years of experience working with Aerospace and/or Medical Device Quality Management Systems and successfully supporting a Quality function within a low volume, high mix manufacturing environment.
Knowledge of AS9100D, ISO 9001, or ISO 13485 required.
Successful Essential Skills
Ethical practice - adheres to Dexter Mission, Vision, Values and Culture during both good and bad times. Adheres to policy, procedure and complies with regulatory bodies and the law. Actively positively acknowledges employees demonstrating the right values and works to guide misses of others in the right direction.
Communication – is able to clearly and succinctly send a message in a variety of communication settings and styles. Must be able to interact and effectively communicate with individuals at all levels of the organization. Can create open channels of communication, adapt message to fit audience, express ideas clearly and concisely, keep others well-informed, listen carefully to input and feedback.
Technical Capacity – is a skilled and technically competent Quality Assurance professional; a person whose quality assurance knowledge and skills are respected and sought out.
Project Management – ability to take a problem statement through a rigorous process and closure, adding value to the organization.
Quality Expertise – always learning about the profession and continuously keeping abreast of new trends, tools, techniques, regulations and requirements.
Excellent problem solving skills: uses rigorous logic and methods to solve problems producing effective solutions to problem statements.
Excellent time management skills: concentrating effort on priorities and overall planning, awareness and response to what is due now, short and long term.
Strong computing skills: i.e. ERP, Customer/Supplier and Regulatory Portals, Power Point, Excel, and technical researching.
Proficient in the application of each area of the ASQ Quality Engineering Body of Knowledge.
Proficient in the application of statistical methods in support of design, manufacturing, and quality.
Ability to initiate and complete multiple concurrent projects.
High level of business acumen: Understands policies, practices, technology, trends and information and how those affect the business.
Successful Essential Behaviors
Has a heightened sense of urgency and works at a quick pace (high energy). Pursues everything with energy, drive, and a need to resolve (close).
Process oriented: understands how to separate and combine tasking into efficient work flow and can see opportunities for synergy.
Attention to detail: focus on accuracy, completeness and following standards, rules, regulations and requirements.
Cooperative with others and helpful to the rest of the team in getting work done.
Upholds values and beliefs of the organization. Exhibits integrity as a person and in their work. Maintains appropriate confidentiality of the company, customers, and product and application specific details. Deals effectively with all races, nationalities, cultures, disabilities, ages and genders. Supports equal and fair treatment and opportunity for all.
Personally committed to and actively works to continuously improve his/her work skills and the skills and competency of the Dexter team.
Has a can do, will do attitude.
Work Environment and Physical Demands
Works in production and office environments.
Long workdays necessary to fulfill job requirements.
50% sitting; 10% stooping and bending; and 40% standing or walking.
Lift and transport an average weight of 5 lbs., maximum 10 lbs.
Manual dexterity of both hands.
Near Visual Acuity (either corrected or uncorrected).
Ability to hear and understand others, articulate verbal direction and instruction, give feedback to others and brainstorm with customers and engineers.
Fluency in English. Secondary language skills a plus.
Due to ITAR regulations, our employees must be US Citizens or permanent residents.
About Dexter Magnetic Technologies
Dexter Magnetic Technologies is the global leader in the specification, design and fabrication of magnetic products and assemblies. Since its founding in 1951, solutions designed by Dexter have and continue to positively impact our world daily – from life-saving medical solutions to intelligent optics.As the essential magnetic system partner, our company offers highly experienced teams of engineers and support staff which are dedicated to delivering innovative technological solutions and services through a powerful combination of partnerships and expertise.Our MissionDexter applies outstanding quality, advanced manufacturing, and innovative magnetic designs to enable customer success and growth of our organization.Our VisionDexter’s vision is to be a vibrant, dynamic, fully integrated magnetic solutions provider. We pioneer the development of applications and technologies closing the gaps our key business partners face in advancing cutting edge solutions.Our CultureDexter’s culture empowers employees to innovate, learn, and provide solutions that positively impact our world. Our dynamic and supportive environment of high performing individuals are passionate about the solutions we provide to our customers. We invest in our employees and the community.