The Quality Manager reports to the General Manager. The Quality Manager will have direct reports. The Quality Manager will work closely with the production facility General Managers and Quality Managers the Supplier Development Manager and the Program Launch Managers.
The primary responsibilities of the Corporate Quality Manager are:
To liaise with managers and staff throughout the organization to ensure that the Quality Management/Assurance system is functioning properly. Where appropriate, the Quality Manager shall advise on changes and their implementation and will provide training, tools and techniques to enable others to achieve quality.
Monitor and advise on how the quality management system is performing and publish data and reports regarding company performance. The Quality Manager shall employ a variety of measures to place quality at the heart of the organization.
Work closely with the facility quality, operations and engineering departments to expedite customer corrective actions and ensure positive customer perception. Serve as a mentor and resource to a team of highly technical professionals and have the ability to influence other functional areas in multiple locations as issues with the quality system arise.
Lead organizational efforts to develop, implement and maintain consistent and effective quality systems and processes in support of the corporate mission statement and uphold the integrity of HFI’s Quality Management Systems throughout all HFI locations
Lead the resolution of high level customer quality issues that span multiple HFI plants leading to minimal cost and positive customer perception.
Major Duties and Responsibilities include:
Provide leadership in generating quality systems that conform to ISO 9001 and specific customer requirements. Assist other departments in generation and implementation of their respective policies and procedures.
Track and maintain a Quality Operating System. Assist in the development of metrics to be monitored and with the development of action plans when improvements are required.
Mentor/Coach Quality Assurance and Engineering personnel by providing leadership in the development of the Quality Systems.
Review performance of quality systems with plant quality managers to ensure goals are being met and develop corrective action plans with appropriate quality and plant managers when plant falls short of goals.
Assure the corrective action response system is detailed, timely and value add to all stakeholders
Document and share best practices throughout the entire company
Applies sound quality management tools and approaches to analytical and reporting processes.
Perform internal quality audits, checking for compliance and effectiveness and participate in customer audits
Support Program Launch Teams in Advanced Product Quality Planning requirements and new product introduction.
Oversee PPAP standards for submissions made to HFI customers
Develop and monitor Quality metrics (internal and customer driven) mutually developed with the facility and require corrective action when those metrics do not conform to goals.
Understand customer expectations (Scorecard) and ensure that the monitoring and reporting systems meet or exceed those expectations. Develop plans for their continued improvement.
Quality Leadership, Training & Continuous Improvement Focus:
Develop and implement a strategy and plan, including resources, systems, timescales, and financials, to support, contribute to, and integrate within, the organization’s annual business plan and long term strategy.
Support the HFI team environment concept and develop quality methodology and practices to be proactive.
Liaison with external (Supplier, Corporate, and Customers) parties on matters relating to plant quality that are high visibility.
Drive continuous improvement in products and processes through clear and defined data collection and analysis. Actively promote quality achievement and performance improvement throughout the organization.
Develop and lead implementation of new techniques for the control of quality and reliability.
Manages, coaches, and provides guidance to quality department personnel to ensure the most efficient use of organizational talent. Identify and coordinate professional development programs.
Support and monitor Plants in disposition decision of quarantine product
Candidates must have a bachelor’s degree and have equivalent experience.
The Candidate should have:
Minimum of 5 years experience in a Quality, Program Management or Engineering position within the automotive industry working directly with customers to resolve current or potential quality concerns.
Experience implementing, improving and maintaining automotive quality systems using recognized, industry standard methods.
Familiar with 8D, 5-Phase, 5P and other problem solving techniques.
Manufacturing process knowledge.
Ability to read and interpret blue prints in relation to HFI products and processes.
Professional quality certifications are strongly desired.
The candidate must have a valid passport and be willing and able to travel.
Knowledge, Skills, Abilities and Attributes:
Possesses strong analytical, communication and presentation skills
Demonstrated "Team Player" who motivates and educates other team members
Strong project management and organizational skills;
Demonstrated problem solving and continuous improvement skills;
Demonstrated ability to effectively manage multiple priorities in a fast paced environment and consistently meet deadlines;
Strong negotiation and influencing skills at multiple organizational levels.
Additional Salary Information: Salary can be discussed based on candidate qualifications, bonus potential position.
HFI is a leading Tier II automotive supplier of high quality interior parts such as headrests, armrests, consoles, and other seating and door components. We specialize in details, craftsmanship, and skilled construction that elevate the driving experience. From elaborate sewing to small polyurethane foam and leather wrapped assembly, our products improve the look and feel of the vehicle you drive,... providing comfort and luxury even on the road.
We started out in 1954 as the House of Foam serving the furniture industry. Still privately owned, HFI has since evolved into an established automotive supplier serving a variety of OEMs across North America including Honda, Subaru and Ford. Grounded by our core principles of partnership, quality and value, we now employ over 3,500 people across 10 North American locations with our headquarters in Canal Winchester - just outside of Columbus, OH. Our unique culture fosters collaborative partnerships and new ideas in an innovative value driven business environment.
HFI has proudly built its success with the support of our valued employees, some of which have been with us since HFI was founded as an automotive supplier in 1982. At such an exciting time for automotive technology and advanced mobility, we have a strong vision for growth and look forward to continue meeting the needs of our customers and the demanding market. We’re always looking to enhance our talent through the discovery of motivated and qualified candidates.
Please visit our website to learn more about opportunities at HFI.