McCormick & Company, Incorporated is a global leader in flavor. Zatarain’s, a leader in New Orleans cuisine owned by McCormick, is seeking a Manufacturing Plant Quality Systems Manager (QSM)at its facility located in Gretna, Louisiana (NOLA area). McCormick operates 9 plants in North America including US plants in Atlanta (GA), Commerce (CA), Gretna (LA), Lakewood Township (NJ), Irving (TX), Hunt Valley (MD) (3 locations) and South Bend (IN) along with international plants in London, Ontario and just north of Mexico City, Mexico. The Quality Systems Manager reports to the Quality Manager II.
With $4 billion in annual sales, McCormick & Company, Incorporated manufactures, markets and distributes spices, seasoning mixes, condiments and other flavorful products to the entire food industry – retail outlets, food manufacturers and food service businesses. Every day, no matter where or what you eat, you can enjoy food flavored by McCormick. McCormick Brings Passion to Flavor™. To learn more please visit us at www.mccormickcorporation.com.
As an employer recognized for exceptional commitment to employees, McCormick offers a wide variety of benefits, programs and services to include, but not limited to tuition assistance, medical & dental plans, disability insurance, group life insurance, 401(k) plan, profit sharing, paid holidays, vacation and sick leave.
Under the general direction of the Quality Manager II, the Quality Systems Manager develops and maintains the Quality Systems for the Gretna manufacturing plant. The QSM is responsible for the maintenance and implementation of all the plant level procedures that affect the quality and/or safety of the products. The position has secondary responsibilities to the procedures in other departments, as well as to the laboratory. The QSM also manages internal, third party, regulatory and customer audits; maintenance and implementation of plant quality systems policies and procedures; customer complaint investigations and responses; and required Quality related training for all employees.
Leads the development, maintenance, and auditing of the plant Quality systems and specific customer driven programs.
Leads internal HACCP Team and maintains all aspects of HACCP program.
Revises and distributes procedural changes to the Quality programs as needed.
Conducts internal and mock audits and facilitates 3rd party, customer, regulatory, and vendor audits; develops and manages root cause and corrective action program for audit findings.
Provides customer required documentation including, but not limited to, monthly / quarterly reports, Certificates of Analysis, and customer complaint/inquiry responses.
Leads the plant in determining the annual Quality Program training needs and assists in the scheduling and implementation of these programs plant wide.
Primary trainer for GMP, HACCP, and allergens in the plant.
Maintains and distributes customer specifications.
Provides leadership with cause, effect and corrective actions required to resolve deviations from customer standards.
Assists in determining disposition of hold materials using opportunities to reprocess out of specification, obsolete or slow moving materials.
Interacts with McCormick corporate and customers at any and all levels required to establish and maintain effective business relationships.
Maintains and updates plant recall program; schedules and conducts traceability exercises.
Oversees the plant sanitation and GMP compliance through managing the pest control and environmental control programs and auditing the sanitation procedures.
Administers customer complaint process.
Administers foreign material control program.
Administers allergen control program.
Provides Quality leadership to the plant in the absence of the Quality Manager, and to the lab in the absence of the Quality Team Leader.
Leads and coordinates internal and external resources (e.g., Corporate and NA Quality, Product Development, Process Development, Packaging Development,) to identify and implement improvement(s), tracking and monitoring project progress, and reporting to site management, steering committee, and team on progress toward project goals
Manages the Quality Notification Process and including control of raw materials, work in process and finished goods with quality and food safety concerns.
Bachelor of Science Degree in a technical field such as Food Science, Chemistry, Engineering or related
Minimum 2 years of QA/QC experience in a food, beverage, pharmaceutical, or pet food manufacturing environment
Knowledge and experience working with HACCP Programs and related required documentation
Experience creating and maintaining a Master Sanitation Schedule
Experience with GFSI (SQF or BRC)
Experience reading and interpreting technical documents such as specifications, procedure manuals, and technical data sheets
Excellent verbal and written communication skills necessary to effectively interact with all levels within the facility and organization as well as with external auditors, suppliers, and customers
Experience working well with all levels of employees, as well as internal and external customers in both individual and team based situations
Experience working independently to organize and track short term and long term projects and tasks to achieve successful completion within expected deadlines
Experience reacting to multiple and changing priorities and successfully achieving results within a compressed time frame
Experience recognizing problems, analyzing them, offering solutions and using logical thought processes when making decisions
Intermediate proficiency with MS Word, MS Excel, and MS PowerPoint
Ability to work flexible hours to meet the needs of a three-shift operation
Willingness to relocate for future assignments
Experience leading teams and/or managing direct reports
Experience developing, coaching and motivating employees in a team based environment
Experience with MS Access
Working knowledge of statistics
Total Productive Maintenance (TPM) experience
McCormick and Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
McCormick & Company is the global leader in the manufacture, marketing and distribution of spices, seasonings and flavors to the entire food industry. Customers range from retail outlets and food service providers to food processing businesses. Founded in 1889, McCormick has approximately 8,000 employees. Headquartered near Baltimore, MD, McCormick has facilities in Canada, Europe and around teh g...lobe with products sold in more than 100 countries. McCormick is an independent, publicly held company loyal to a heritage of product quality and customer service which has led to success for over one hundred years.