Critical Tasks/Responsibilities • Lead problem solving teams using 8D methodology across Danfoss factories and sales to ensure on-time and proper quality actions for customer complaints. • Active participation in crisis teams during major quality problems. • Visit/protect the customer as soon as possible to set up proper containment actions when quality problems arise. • Strong follow-up on validation and long-term resolution of quality problems. Ensure that the solution is verified and effectively working. • Track PPM for selected customers, align PPM action plans with customers, and monitor execution of plans leading to sustainable reduction in PPM. • Establish an open dialogue/communication with the customers on quality actions and progress. • Coordinate quality review meetings between Danfoss and the customer to proactively work with current and potential quality issues. • Bring voice of key Customers to Danfoss factories. • Review and communicate Customer Specific Requirements. • Coordinate customer change notifications and part approval processes for changes and/or new products/variants.
Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.
Basic Minimum Skills /Experience Required • B.S. Degree in Engineering and/or Technical experience required • 3 to 6 years working as Quality manager and/or Quality Engineer using IATF16949 or equivalent • Strong organizational and leadership skills required. • Problem Solving Tools (8D, Six Sigma, TS Quality Tools) • Advanced Quality Management Systems (IATF16949:2016 or equivalent) is a plus • Production/Process Continuous Improvement tools (kaizen, lean manufacturing) • Working across different factories, sales offices, customer sites, and cultures • Excellent verbal and written communication skills • Independent, analytical, customer-focused, and results-driven
Travel Travel required both locally and regionally (approx. 30 to 50%)
Telecommuting is allowed.
Additional Salary Information: based on experience
The Danfoss Group is a global producer of products and services used in areas such as cooling food, air conditioning, heating buildings, controlling electric motors, Compressors, Drives and powering mobile machinery. The company is also active in the field of solar and wind power as well as district heating and cooling infrastructure that targets entire cities and urban communities. Danfoss employs approximately 24,000 people worldwide with its headquarters in Nordborg, Denmark.