Sound Transit Capital Signage Specialist Job #18-01373
SALARY: $67,147.00 - $83,934.00 Annually
CLOSING DATE: Continuous
GENERAL PURPOSE: Under general supervision, provides administrative and technical support to the Capital Signage Program, which plans, designs, and manages fabrication and installation of customer signage at all new transit facilities and stations throughout Sound Transit's three-county transit system. The Capital Signage Program focuses on the customer experience and ensuring the right information is provided in the right place, at the right time in the customer's journey through our system. This position will collaboratively perform a variety of administrative functions such as assisting in management of projects; writing and/or drafting correspondence, criteria and contract supporting documents; researching materials and products; producing reports; surveying existing sites, drawings, and work completed in the field; producing and/or tracking graphic materials and signage documents; overseeing and monitoring small contracts; managing signage project budgets and monitoring expenditures; responding to inquiries about the department from managers of other departments; working collaboratively with agency staff, design consultants, and signage contractors; and providing general support as directed.
Essential Functions The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. • Assists in management of projects, contracts, and budgets. Assists Capital Signage Program Manager with project management of new facilities/stations customer signage, including updating and maintaining standards, signage layout/drawings/artwork, permitting, and contract management. Assigned work will take place in a standard office environment and require site visits to active construction sites for tasks such as site walks with vendors, inspections of completed work, generating punch lists, and creative problem-solving with signage vendors as issues arise. Must be able to read/interpret architectural plans, sketches, shop drawings, specifications, etc. and work with project staff to issue clarification. Experience managing small projects required, knowledge of signage and wayfinding industry and practices a plus but not a requirement. • Writes correspondence, criteria and supporting contract documentation. Tracks work, writes memos, and prepares documents for assigned work (spreadsheets, agendas, meeting minutes, and summary documents). Researches topics for the department (materials, products, peer agencies and processes such as temporary signage, leased park & rides for parking mitigation, dedication plaques, WSDOT signage, etc.). • Produces and tracks graphic materials and signage documents. Assists with development of production-ready artwork and graphic assets for assigned signage projects; high attention to detail and ability to proof graphic artwork for adherence to agency standards, and iterate the artwork files with graphic design staff. Distributes signage review documents, tracks and compiles reviewer comments, follows up on comments for signage reviews, project submittals, final design reviews, RFIs, etc. • Collects, reviews, interprets and records project-related documentation, technical memorandum, design/construction plans, specifications, and other project related data. Enters station signage in signage database (FileMaker Pro), reviews/proofs/edits signage documentation (such as sign layouts, message schedules, and artwork), and maintains accurate documentation and files. Establishes and maintains permanent hard files and soft copies of project files. Assists with Transition to Operations process at project closure. • Assists in development and administration of project contracts, budgets and schedules. In consultation with the Program Manager, monitors and oversees signage procurements and active contracts; generates signage estimates; prepares task orders, requisitions and change orders; reviews invoices for approval by the Program Manger and payment; and reviews expenditures throughout the year to ensure programs remain within budget and that appropriate cost centers are being charged. • Coordinates assigned activities and with other departments, divisions, and outside agencies. Provides support to the department/division by scheduling meetings; developing tracking spreadsheets and progress reports; prepare meeting minutes; serves as staff on a variety of committees as assigned; attends and participates in professional group meetings; works collaboratively in cross-functional teams; provides coordinating support during design and construction phases; may prepare and present staff reports and other necessary correspondence. • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees. • It is the responsibility of all employees to integrate sustainability into everyday business practices. • Other duties as assigned.
Minimum Qualifications Education and Experience: Bachelor's Degree in public administration, graphic design, planning, project management, architecture, landscape architecture, urban design, construction management, or closely related field, and 2 years' experience of project level administrative support including leading or supervising small projects, and reading construction plans and specifications; or a combination of education and experience.
Required Licenses or Certifications: Possession of valid Driver's License.
Required Knowledge of: • Basic project management skills and techniques. • Ability to read construction documents. General ability to understand and interpret architectural drawings and plans. • General knowledge of graphic design. • General knowledge of industry standards for signage and wayfinding preferred. • Basic principles of contract administration and understanding of contractual relationships for consultants and contractors. • Principles of customer service. • Quality writing, spelling, grammar, and punctuation skills. • Basic accounting, bookkeeping, and mathematical principles and practices. • Basic principles and practices of governmental budget preparation and administration. • Principles and procedures of record keeping. • Principles and techniques for the preparation and presentation of written and oral information. • Prepare, set-up and track presentations, photos and graphics • Principles of business letter writing and basic report preparation. • Proper customer service and phone etiquette. • Public processes and best practices. • Modern office procedures, methods and equipment including computers. • Working knowledge of Adobe Photoshop desired, and working knowledge of FileMaker Pro and SharePoint a plus.
Required Skill in: • Computer applications such as SharePoint, MS Word, Excel, and PowerPoint. • Multi-tasking competing priorities and communicating with team members on status updates. • Preparing and maintaining accounts payable, accounts receivable, and related accounting records. • Collecting, preparing and analyzing data and comprehensive reports. • Applying appropriate oral and written communication techniques to various individual ranging from Agency employees, the general public, elected officials, community leaders, and local, state, and federal agencies. • Working cooperatively and collaboratively with other divisions, Agency officials, and outside agencies. • Monitoring program/project operating budgets, costs, and schedules. • Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies. • Conducting research and analysis and providing appropriate recommendations based on findings. • Demonstrating a positive internal customer service orientation with both internal and external clients. • Sensitivity to the political nature of public agencies. • Maintaining confidentiality and communicating with tact and diplomacy. • Working effectively under pressure, meeting deadlines, and adjusting to changing priorities. • Driving to job sites for project site visits, inspections, or vendor meetings.
Physical Demands/Work Environment • Work is performed in a standard office environment. • Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds; may occasionally be exposed to dangerous machinery, extreme weather conditions, potential physical harms, and extreme noise when conducting site visits and when working in the field.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
We are an Equal Opportunity Employer and value workplace diversity. We seek to create an environment and culture that embraces the differences of our employees. You will find an exceptionally diverse group of people at Sound Transit with regard to culture, beliefs, communication styles, and life and work experiences.
All qualified applicants are considered in accordance with applicable laws prohibiting discrimination on the basis of race, religion, color, gender, age, national origin, sexual orientation, physical or mental disability, marital status or veteran status or any another legally protected status.